Headless E-Commerce: Explaining the Biggest Trend in E-Commerce

Photo of Maciek Czerniak

Maciek Czerniak

Dec 9, 2024 • 25 min read

It isn’t rocket science that e-commerce is a big part of our lives and businesses.

Not long ago, having a sleek website with smooth navigation was enough to keep customers clicking. But now, with stats showing a 20% increase in mobile shopping year-over-year, it’s clear that businesses need to think beyond the traditional online store.

So, what to do to keep ahead?

Enter headless e-commerce.

For ecommerce businesses, this means more flexibility and options to modify customer experiences and utilize APIs to connect various front-end solutions with back-end functionalities, enabling a more customizable approach compared to traditional ecommerce systems.

It’s another step in the evolution of e-commerce, where brands separate the front-end from the back-end, where all the operations happen.

We will discuss this further today. If you are thinking about adopting solutions like headless e-commerce but need more clarification, this guide is for you.

What is Headless E-Commerce?

Headless commerce definition refers to an e-commerce architecture that separates the frontend of an online store (what shoppers see) from the backend (the tech running it). This approach allows for increased customization, higher development speed, and adaptability to modern technological needs, including the use of content management systems (CMS) and application programming interfaces (APIs) for better content optimization across different platforms.

Headless e-commerce has its supporters and opponents. Some see it as infinite development possibilities and flexibility, while others see a lot of extra work and increased costs.

Yet, this model is worth considering as it lets you create whatever customer experience you want, improve site performance, and keep your back-end operations steady and functional.

We will focus on core benefits later on, and for now, let’s find out…

Why should you care about which development approach to choose for your e-commerce?

Picture your traditional e-commerce setup: the front-end (so the “head”) and back-end (the body) are tied together and move as one. This is a common example of traditional ecommerce architecture.

It sounds good, but up to a certain point. Such a traditional structure can make things inflexible. After all, customizations are limited, and any implemented modification might throw everything out of whack.

In many cases, instead of the traditional method, you can choose headless e-commerce development services.

It might sound technical, but headless e-commerce development offers way more design freedom and creates a personalized shopping journey across all devices.

Be it mobile, desktop, or even wearable tech – they can all talk to a single back-end system through an API layer and make omnichannel selling a breeze.

Traditional setups may work for basic stores, but for brands craving innovation and a tailored customer journey, headless ecommerce development is an attractive option.

How Does Headless Commerce Architecture Work?

We won’t bore you with the technical aspects here, but we need to delve a little deeper into how headless e-commerce services work. After all, it’s no small thing.

So, we already know this e-commerce model is about separating the front-end from the back-end. The case is to decouple these two elements, manage them independently, and… to provide data flow.

Here come the application programming interfaces (APIs). They act like bridges that enable communication between these isolated components, providing the crucial link between the frontend content management system and backend e-commerce functionalities.

It’s pretty easy to explain. Whenever a user takes an action, such as browsing a product or adding it to their cart, the front-end sends an API request to the back-end for real-time data.

Customers can see up-to-date information like stock availability or personalized recommendations based on gained data.

But there’s more.

The API-driven model eliminates latency and keeps the user experience smooth and consistent across different platforms. APIs also allow developers to customize the technology stack and integrate various best-of-breed tools like ERP, CMS, CRM, or PIM systems into the e-commerce framework.

In addition to API connections, it’s also worth focusing on customizing the user interface (UI).

The front-end team can use advanced frameworks such as React or Vue.js to develop an engaging site without worrying about disrupting back-end processes or API communication.

No matter how creative the front-end design gets – with animations, smart widgets, or even AR features – the back-end still processes transactions, manages customer profiles, and updates inventory just fluently.

And you know what? You may encounter headless ecommerce development very often without even knowing it.

Best e-commerce platforms support businesses that want to re-platform to a headless architecture. For instance, Shopify merchants can leverage the platform’s Storefront API and Hydrogen development framework to build unique, high-performing e-commerce stores.

Real-life examples of this approach can be seen with brands like Blume, Recess, or Victoria Beckham Beauty.

Victoria Beckham Beauty website - headless shopify example

Source

All right, quick check on how headless e-commerce works, and let’s go further:

  1. Separate the front end and back end. Developers must first decouple the user interface from back-end systems so each can function independently.
  2. Enable API-driven communication. They use APIs to link the front- and back-end and guarantee data exchange.
  3. Customize the UI. Next, it’s about designing tailored front-end experiences for each customer touchpoint.
  4. Deploy across multiple platforms. Why would you stop here? Extend your setup to apps, kiosks, etc., to reach customers wherever they shop.

Architecture and Components

Headless commerce architecture is a game-changer in the e-commerce world, offering a decoupled system that separates the frontend (customer-facing) from the backend (server-side) of an online store. This separation allows for unparalleled flexibility and customization of the shopping experience.

Benefits of Headless Commerce

Maybe you still think headless e-commerce development isn’t for you and are looking for solid reasons to choose this model.

If so, weigh in on these benefits. A headless commerce solution allows businesses to create tailored customer experiences by decoupling the frontend from the backend, while also addressing potential complexities and costs involved in implementing such a solution.

Flexibility and Customization

The standout feature of headless e-commerce is flexibility. Is anybody surprised?

The headless commerce approach, a method in e-commerce that decouples backend operations from frontend presentation, allows developers to tailor front-end experiences precisely.

Want to test out a bold, interactive design? No problem.

Experiment with different layouts and elements without worrying about back-end stability. You can finally offer customized, memorable sites that increase customer loyalty.

Omnichannel Selling

As many as 64% of consumers want brands to engage with them. Be it through their phones, laptops, social media, or even smart devices.

Headless e-commerce is built for this kind of omnichannel reality. Headless CMS is a modern content management solution that supports an omnichannel experience by enabling content to be consistently delivered in a variety of formats.

With the decoupled structure, you can easily extend your reach to new touchpoints. You can even sync product listings to an app, your main website, or a digital kiosk without building separate systems for each.

It’s a new quality of experience and a new level of customer satisfaction.

Unique Business Approach

For the headless method, the time to market is usually longer and the process more complex, right. But you gain something in return.

An edge over other companies by equipping your websites with remarkable, customized, and even innovative solutions. Headless commerce examples show how various global brands are effectively utilizing headless commerce, emphasizing its applicability for established enterprises across multiple markets.

Instead of relying on a pre-built theme, you’re creating a unique application from scratch or by using frameworks like Shopify Hydrogen. This method allows you to turn your imagined website into reality.

Yes, it requires more development and integration work – such as handling API communications, external CMS integration, hosting, and ensuring app compatibility. Still, you can enjoy unique services that reflect your brand vision.

Better User Experience

Headless e-commerce development services empower brands to create highly tailored experiences.

  • Personalization becomes easier as the front-end can be fully customized to respond to user data and behavior.
  • You can integrate advanced analytics and AI to deliver personalized product recommendations, promotions, and dynamic content.
  • You also deliver faster load times and streamlined navigation. A headless commerce system, with its customizable components and decoupled approach, offers significant advantages such as increased development speed and flexibility. It’s a big plus, since users don’t tolerate slow or clunky sites.

Stats show that the average person believes they spend about 9 minutes per day waiting for slow websites. You must save that time.

As a result, customers will find what they’re looking for, complete a purchase faster, or even return for more.

Scalability

As your business grows, so do your technological needs.

Headless e-commerce is built to scale. Want to add more product lines or implement a new CRM? Go ahead.

Headless allows you to plug in new services, platforms, or tools you wish without a complete system rebuild. A headless ecommerce platform offers enhanced user experiences, quick integrations, and the ability to adapt to new technologies easily, making it appealing to ecommerce merchandisers and marketers.

You’re ready to handle bigger sales, seasonal spikes, and even international expansion.

Faster Time-to-Market and Dev Team Efficiency

One of the standout benefits of headless commerce platforms is the ability to bring products and updates to market faster, significantly boosting dev team efficiency.

Headless Commerce vs. Traditional E-Commerce

Understanding the key differences between headless commerce and traditional e-commerce is crucial for making an informed decision about which approach is best for your business.

Key Differences

  1. Architecture:
    1. Headless Commerce: Features a decoupled architecture, separating the frontend from the backend.
    2. Traditional E-Commerce: Utilizes a monolithic architecture where the frontend and backend are tightly integrated.
  2. Flexibility:
    1. Headless Commerce: Offers greater flexibility and customization of the shopping experience, allowing for unique and tailored user interfaces.
    2. Traditional E-Commerce: More rigid and harder to customize, often limited by the constraints of the platform.
  3. Scalability:
    1. Headless Commerce: Highly scalable, capable of handling high traffic and large volumes of data without compromising performance.
    2. Traditional E-Commerce: Can become slow and unresponsive under heavy loads, making it less suitable for rapidly growing businesses.
  4. Development:
    1. Headless Commerce: Requires more development expertise, particularly in managing APIs and integrating various systems.
    2. Traditional E-Commerce: Often easier to set up and manage, with many pre-built features and templates available.

By weighing these differences, businesses can determine which approach aligns best with their goals, resources, and long-term vision.

Choosing a Headless Commerce Platform

Selecting the right headless commerce platform is a critical decision that can impact your business’s success. Here are some key factors to consider:

What to Look for in a Headless Commerce Platform

  1. User Interface:
    1. Look for a platform with a clean and intuitive user interface that is easy to use and navigate. A user-friendly interface can significantly reduce the learning curve and improve overall efficiency.
  2. Integrations:
    1. Consider a platform that offers a wide range of integrations with other tools and systems, such as CRM, PIM, CMS, and ERP. Seamless integration capabilities can enhance your e-commerce operations and provide a more cohesive experience.
  3. Ease of Learning:
    1. Choose a platform that is easy to learn and use, with a comprehensive knowledge base and community forum for support. This ensures that your team can quickly get up to speed and make the most of the platform’s features.
  4. Customization:
    1. Look for a platform that is highly customizable, allowing you to tailor the frontend and backend to your specific needs. Customization options enable you to create a unique shopping experience that reflects your brand’s identity.
  5. Customer Support:
    1. Consider a platform that offers 24/7 support via live chat, phone, and email, with a full help center and responsive support team. Reliable customer support can help you address issues promptly and keep your e-commerce operations running smoothly.

By carefully evaluating these factors, you can choose a headless commerce platform that aligns with your business needs and sets you up for long-term success.

Is Headless E-Commerce Right for Your Business?

It’s a fair question to ask.

Let’s start with the fact that headless ecommerce is better suited for the future.

Or not – it’s already suitable for current e-commerce, which sees rapid technology development and evolving customer behavior.

Almost any kind of company can move to headless commerce. An ecommerce platform in this context decouples the front-end user interface from the back-end systems, allowing for greater customization, advanced integrations, and improved performance.

The only question is whether this is a needs-based decision or just blindly following a trend?

This may sound highfalutin, but to avoid getting buried in bad decisions, you must first understand the basics of your business: so it’s your goals, customers’ demands, current status, market changes, etc.

For example, if your traditional site:

  • works flawlessly,
  • loads quickly,
  • is efficient,
  • uses sufficient themes,
  • has fast payment processes,
  • delivers excellent customer experiences,
  • and doesn’t have much competition,

then we see no reason to use the headless model by force now.

However, if you are looking for improvements to your e-commerce, headless development services might be the best choice.

Headless Commerce Platform in Different Businesses and Industries

1. For fast-moving startups and mid-sized brands that want to grow, headless e-commerce development can make a real difference.

Let’s say you’re a fashion retailer that thrives on pushing seasonal collections with dynamic visuals and personalized promotions. Headless e-commerce lets you create customized experiences that turn heads without fiddling with the back-end system.

2. Or maybe you are a small business dipping your toes into online sales.

If you’re still building your brand identity, a traditional platform may suffice. But if you’re ready to scale or see your competitors roll out engaging and fast-loading experiences – it’s time to explore headless e-commerce development services.

3. The same goes for larger, established brands that feel boxed in by template constraints or slow page loads.

If agility, faster development cycles, and the ability to make independent front-end updates appeal to you, headless ecommerce services might be just what you need.

4. B2B businesses can leverage a headless setup, too, to create highly specific, client-focused interfaces.

5. Headless ecommerce development also shines for brands in fast-paced sectors like fashion, tech, and beauty, where rapid updates and personalized experiences are so valuable. Headless ecommerce platforms separate front-end and back-end operations, allowing businesses to make updates and changes independently.

6. Even content-heavy industries, like media and publishing, find headless appealing for integrating various tools and managing data flow effortlessly across multiple channels.

7. Or, consider a tech company wanting to showcase product demos on an interactive app.

With a headless setup, your development team can make that app unique while still pulling product data seamlessly from the back end.

How WeCanFly Agency Can Help You with Headless E-Commerce

If you don’t have the resources to develop the headless model yourself, nothing is lost.

You can cooperate with WeCanFly – a headless ecommerce development agency and an official Shopify Plus partner.

WeCanFly’s experience with Shopify headless e-commerce development is rooted in innovation and a deep understanding of the platform’s capabilities. As a result, they can create seamless, powerful solutions that enhance user experience and boost performance.

They know the flexibility and creativity that Shopify (considered by many to be the best e-commerce platform) and headless structure offer and can use it for your online store. A headless platform provides developers with the tools and APIs necessary for creating a cohesive, brand-oriented experience across various channels.

optisofa case study desktop views

Source

They can blend cutting-edge frameworks like Shopify Hydrogen (Remix) or Next.js with Shopify’s backend and advise on the best layouts, features, and integration strategies for your headless store.

What will you get?

A lightning-fast, flexible online shop that’s ready to scale as your business grows.

The best part is that WeCanFly’s expertise doesn’t stop at building your storefront. They also make sure it runs smoothly with continuous support and optimization.

Meet WeCanFly and see how they can help you.

Key Considerations Before Going Headless

Before you fully commit to headless e-commerce development, you should keep some critical factors in mind.

(Yes, WeCanFly can also help you address them.)

What you should weigh before taking any action is skills, costs, and long-term commitment.

Unlike traditional platforms, where much is pre-built and ready to go, headless e-commerce requires custom development.

That is to say a lot of pros and cons, but right now for you, it means one thing - you need resources.

The lack of proper hands on the board could lead to a launch that's riddled with bugs and could hurt your business in a broader aspect.

Thus, train existing employees, hire new ones, or work with an outside agency. No matter what you choose, verify if your workforce has a strong grasp of both front-end development and back-end management, as well as API expertise.

You'll also incur some upfront costs, such as development, design, and ongoing maintenance. So, just make sure you're ready for the financial demands.

Keep in mind that switching to headless isn't a short-term strategy.

It's a long-term investment in flexibility, scalability, and customization. But with that comes the need for regular updates, ongoing testing, and a commitment to staying current with technological trends.

If you're not prepared for this kind of ongoing commitment, you must rethink your plans.

Take headless ecommerce development to the next level

Headless e-commerce can be your gateway to unmatched customization, flexibility, and seamless experiences. Traditional and headless commerce offer different benefits; while traditional setups are easier to implement, headless commerce provides greater flexibility and functionality, allowing businesses to innovate rapidly and adapt to market changes.

It’s an attractive way to empower your business to innovate quickly, adapt to changing market conditions, and scale with confidence.

However, these advantages come with potential challenges. Higher upfront costs, advanced technical expertise, and ongoing maintenance demands.

And before that, you still need to evaluate your goals and understand what your customers demand.

So, no, it’s not jumping in at the deep end with the thought of „Oh, somehow it will be done.”

Explore headless e-commerce with WeCanFly and find out if this is your way to stand out in the competition.

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